Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Layer0 platform and related services (the “Services”) provided by TEKODOT LTD (“we”, “us”, or “our”). By registering for or using the Services, you agree to be bound by these Terms. If you are accepting on behalf of an organisation, you represent that you have authority to bind that organisation.

Please read these Terms carefully. If you do not agree to them, you must not use the Services.

Layer0 is operated by TEKODOT LTD, a private limited company incorporated in Northern Ireland.

• Company Number: NI724147
• Registered Address: Unit 1 Weavers Court, Linfield Road, Belfast, Northern Ireland, BT12 5GH
• Contact: luke@tekodot.com

• “Account” means the account you create to access the Services.
• “Customer Data” means any data you upload to, store in, or process through the Services.
• “Organisation” means the legal entity or individual you represent when using the Services.
• “Subscription” means the paid or free plan under which you access the Services.
• “User” means any individual who accesses the Services under your Account.

To access the Services you must create an Account. You agree to provide accurate, complete, and current information during registration and to keep this information up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your Account. You must notify us immediately at luke@tekodot.com if you suspect any unauthorised use of your Account.

You must be at least 18 years old to create an Account.

You may use the Services only for lawful business purposes and in accordance with these Terms. You agree not to:

• Use the Services for any purpose that is unlawful or prohibited by applicable law, including the UK Computer Misuse Act 1990;
• Upload, transmit, or store any data that infringes the intellectual property rights of any third party;
• Attempt to gain unauthorised access to any part of the Services or any system or network connected to the Services;
• Introduce viruses, malware, or other harmful code into the Services;
• Use the Services to send unsolicited communications (spam) or to harvest personal data without a lawful basis;
• Reverse engineer, decompile, or disassemble any part of the Services;
• Resell, sublicence, or otherwise make the Services available to third parties without our prior written consent.

We reserve the right to suspend or terminate your access to the Services if we reasonably believe you have violated this policy.

Access to certain features of the Services requires a paid Subscription. Pricing details are set out on our pricing page or as agreed in an order form. Unless otherwise stated:

• Subscription fees are billed in advance on a monthly or annual basis;
• All fees are exclusive of VAT, which will be added where applicable;
• Fees are non-refundable except as expressly stated in these Terms or required by applicable law;
• We reserve the right to change our pricing on reasonable notice (no less than 30 days). Continued use of the Services after a price change constitutes acceptance.

If payment is not received when due, we may suspend access to your Account after giving you reasonable notice.

All intellectual property rights in the Services, including the software, design, trademarks, and content (excluding Customer Data), are owned by or licensed to TEKODOT LTD. Nothing in these Terms transfers any such rights to you.

You retain all ownership and intellectual property rights in your Customer Data. You grant us a limited, non-exclusive licence to process Customer Data solely to the extent necessary to provide the Services to you.

We process personal data in connection with the Services in accordance with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please see our Privacy Policy for full details of how we handle personal data.

Where you upload or otherwise input personal data into the Services (for example, contact information in the CRM), you act as the data controller in respect of that data and we act as your data processor. You are responsible for ensuring you have a lawful basis to process such data and for complying with your obligations as a data controller.

A Data Processing Agreement (“DPA”) governs our processing of personal data on your behalf. By accepting these Terms you agree to the terms of our DPA, available on request at luke@tekodot.com.

Each party may have access to confidential information of the other in connection with these Terms. Each party agrees to keep the other's confidential information confidential and not to disclose it to third parties, except as required by law or with the other party's prior written consent. This obligation does not apply to information that is or becomes publicly available through no fault of the receiving party.

Unless you notify us otherwise in writing, you grant TEKODOT LTD a limited, non-exclusive, royalty-free licence to use your organisation's name, trademarks, and logo to identify you as a Layer0 customer on our website, in pitch decks, and in other marketing or promotional materials.

We will use your marks in accordance with any reasonable brand guidelines you provide and will stop using them in new materials after you send a written request to luke@tekodot.com.

We will use commercially reasonable efforts to make the Services available. However, we do not guarantee uninterrupted access and may need to suspend the Services for maintenance, security, or operational reasons. We will endeavour to give you reasonable advance notice of planned maintenance where practicable.

We warrant that the Services will be provided with reasonable care and skill in accordance with the Consumer Rights Act 2015 (where applicable) and the Supply of Goods and Services Act 1982.

To the fullest extent permitted by law, we exclude all implied warranties, conditions, or representations not expressly stated in these Terms. In particular, we do not warrant that the Services will be error-free or that any particular outcome will be achieved.

Nothing in these Terms limits either party's liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.

Subject to the above:

• Our total aggregate liability to you under or in connection with these Terms will not exceed the greater of (a) the total fees paid by you in the 12 months preceding the claim or (b) £500;
• We will not be liable for any indirect, consequential, special, or incidental loss, loss of profits, loss of revenue, loss of data, or loss of business opportunity.

These limitations apply whether the liability arises in contract, tort (including negligence), breach of statutory duty, or otherwise.

By you: You may cancel your Subscription and close your Account at any time from your account settings. Cancellation takes effect at the end of the current billing period.

By us:We may suspend or terminate your access immediately if you materially breach these Terms and (where the breach is capable of remedy) fail to remedy it within 14 days of written notice. We may also terminate your Account on 30 days' written notice for any other reason.

On termination, your right to access the Services ceases. We will make Customer Data available for export for 30 days following termination, after which we may delete it in accordance with our data retention practices. Provisions of these Terms that by their nature should survive termination will do so.

The Services may integrate with or link to third-party services. We are not responsible for the availability, content, or practices of those services, and your use of them is subject to their own terms and policies.

We may update these Terms from time to time. Where we make material changes, we will notify you by email or by a prominent notice within the Services at least 30 days before the changes take effect. Your continued use of the Services after the effective date of any changes constitutes your acceptance of the updated Terms.

Entire Agreement: These Terms, together with the Privacy Policy and any applicable DPA or order form, constitute the entire agreement between the parties relating to the Services.

Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force.

Waiver: Failure to enforce any provision of these Terms does not constitute a waiver of that provision.

Assignment: You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights to a successor in connection with a merger, acquisition, or sale of assets.

These Terms are governed by the law of Northern Ireland. Both parties agree to submit to the exclusive jurisdiction of the courts of Northern Ireland for any dispute arising out of or in connection with these Terms, provided that either party may seek emergency or interim relief in any competent court.

Questions about these Terms? Please contact us at: